• Home
  • uConnect Rural Broadband

About uConnect Rural Broadband

Userve Internet have been providing wireless Internet services for almost 20 years and are a leading supplier of rural broadband solutions to residential and business properties, especially in areas where traditional broadband is slow or unreliable.

Our standard packages provide up to 32Mbps, although we can also provide bespoke connections up to 100Mbps and low contention for businesses. All of our wireless services run over a dedicated private network to our Telford Data Centre, where we have multiple redundant connections to the Internet.

 

How It Works

Once an enquiry has been submitted, we will perform line-of-sight checks to make sure your property can see one of our masts. If successful, we will contact you to book an installation date.

On the installation day, our engineers will visit your property and perform tests to make 100% certain that there are no obstructions blocking the service, and that they can achieve the upload and download speeds required. There is no commitment at this point and there will be no charge if obstructions or other interference mean we cannot provide the service. We will never complete an install unless we are confident it will meet our high expectations.

Depending on your distance from our masts, we will install either a 400mm or 500mm dish, similar to a satellite dish, as seen below. A single cable is run into the property to a provided WiFi router.

 

Coverage

We are expanding our coverage all the time, so if you have slow broadband, please feel free to submit an enquiry even if your location is not shown on this map, as we will use this information to plan future deployments.

 

3 Months Half Price*

 

* On Home Extra (or higher) products ordered during April. For more information please contact us.

Note that all our connectivity products have a minimum term of 24 months and require a direct debit account.

Subsidy Scheme

If you currently only have access to slow broadband, you may be eligible for a subsidy voucher from Connecting Shropshire, which covers the basic installation cost. Let us know if your current speed is less than 2Mbps, and we will apply for a voucher on your behalf.

For more information about the subsidy scheme, please visit the scheme website below.

More Information